Operations Management Apr 2026 Solved Assignments

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Operations Management | Apr 2026 Examination

 

Q1. An apparel retailer operating through both physical stores and online platforms is facing frequent stock-outs of fast-moving fashion items. Customer dissatisfaction has increased due to delays in restocking, particularly during promotional periods and sudden fashion trend changes. The situation is further complicated by volatile demand patterns, short product life cycles, and inconsistent supplier lead times. These challenges make it difficult for the supply chain team to align inventory availability with actual market demand.

In this context, how can inventory management concepts derived from aggregate operations planning be applied to address these challenges, reduce lead times, and improve responsiveness to customers in a fast-changing retail environment? (10 Marks)

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Q2. A fashion startup has developed a limited-edition outerwear collection and initially planned to work with a small set of print-on-demand suppliers to control costs and reduce operational complexity. However, the firm is now facing several challenges, including sharp increases in raw material prices, unreliable supplier performance, and uncertainty in production continuity. While the sourcing team proposes supplier diversification and trade-show-based partnerships to mitigate risk, the marketing team is concerned that sourcing from multiple suppliers may lead to inconsistent product quality and damage brand credibility.

In this situation, evaluate the sourcing strategies available to the startup. How should supplier selection and diversification decisions be guided to ensure cost efficiency without compromising product quality and long-term brand equity? (10 Marks)

 

Q3(A) A public sector bank branch is experiencing long customer waiting times during peak hours. Customers frequently move between enquiry desks, cash counters, and service desks, leading to congestion and confusion. The current layout does not clearly separate quick transactions from time-consuming services, resulting in inefficient customer flow and employee overload.

Which type of plant (service) layout should the bank adopt to reduce customer waiting time, and why would this layout help in avoiding delays?  (5 Marks)

Q3(B) A leading retail chain is planning to enter a dense urban market marked by intense competition, high real estate costs, limited parking space, and congested traffic conditions. Although the area offers high customer density and strong demand potential, challenges related to site accessibility, last-mile logistics, and operating costs threaten overall profitability. The leadership team is therefore exploring location options.

Think through this situation, identify any 3 location decision criteria you would choose and justify briefly how you see that addressing the question situation challenge? (5 Marks)

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